Many Facebook users are wondering what happened to Candy Crush as the game has disappeared from the platform.
The game involves swapping two adjacent candies on a board to make a row or column of at least three matching colored candies. It is one of the most popular games on Facebook, with over 2 billion active users.
The issues with Candy Crush seem to have begun on Friday (July 28) when many went to play the game and realized it was gone. When you try and search for the game, which can be played through the social media site, it isn’t there at all for many people. Others are getting a strange error message that says “no longer available” when they try and click on the popular game.
Frustration is flooding Twitter, where one person wrote: “Anybody know why Candy Crush is no longer on Facebook?”
“Did Facebook take down Candy Crush?” said another, while a third added: “No Candy Crush on Facebook?”
Facebook hasn’t addressed the issues, but Meta hasn’t announced any plans to remove Candy Crush from the platform. So, we can assume there is simply a bug within the game that’s causing it to malfunction and not work for many on Facebook.
Glitches are usually short and fixed after a few hours. However, if you’re feeling impatient, find some things that might help below.
- Log out of Facebook and back in.
- Delete the Facebook app and reinstall.
- Check your internet connection.
- Clear your Facebook cache.
- Try playing Candy Crush in a browser.
If none of these things work, close the Facebook app and wait for a few hours. By then, Candy Crush should have returned. If it doesn’t, you can report a bug by tapping “More” in the mobile app. Then, scroll down to “Help and Support.”
After that, press “Report a Problem” > “Something Isn’t Working.” Then, select the Facebook product you’re having a problem with and describe your problem, including the steps you took to encounter the issue. You can also add a screenshot from your camera roll.
Once you submit a report, Meta reviews it immediately and contacts the appropriate team to have the issue resolved as soon as possible.
Candy Crush Returns to Facebook After Hours-Long Outage
Candy Crush has returned to Facebook after being offline for several hours. The game disappeared from the platform on Friday (July 28) for many users, who were met with an error message that said “no longer available.”
Facebook has not yet addressed the issue, but it is likely that a bug caused the game to malfunction. The outage affected users in multiple countries, including the United States, the United Kingdom, and Australia.
Some users were able to get Candy Crush to work by logging out of Facebook and back in, or by clearing their Facebook cache. However, for many users, the only way to play the game was to wait for the outage to be resolved.
The outage lasted for several hours, but Candy Crush was back up and running by Saturday morning. Facebook has not yet released a statement about the outage, but it is likely that the company is investigating the cause of the issue.
In the meantime, Candy Crush fans can rejoice that the game is back up and running. If you’re still having trouble accessing the game, you can try the following troubleshooting steps:
- Log out of Facebook and back in.
- Clear your Facebook cache.
- Uninstall and reinstall the Facebook app.
- Report the issue to Facebook.
Candy Crush Outage Caused by Technical Error
Facebook has released a statement about the Candy Crush outage, saying that it was caused by a technical error. The company said that the error affected a small number of users, but that it has been resolved.
“We apologize for any inconvenience this may have caused,” Facebook said in a statement. “We are committed to providing a reliable and enjoyable experience for our users, and we will continue to work to improve the performance of our games.”
The outage affected users in multiple countries, and it lasted for several hours. Some users were able to get Candy Crush to work by logging out of Facebook and back in, or by clearing their Facebook cache. However, for many users, the only way to play the game was to wait for the outage to be resolved.
The outage is a reminder that even the most popular games are susceptible to technical errors. However, it is also a reminder that Facebook is committed to providing a reliable and enjoyable experience for its users.
We’ll keep you updated on the situation as more information becomes available.